Shipping Policy

Thank you for shopping with ALIGNA. Below you’ll find everything you need to know about how we process and ship orders.

Processing Time
Orders are typically processed within 1–2 business days (Monday–Friday). During peak periods, processing may take slightly longer.

Shipping Times
Shipping times vary depending on your location and the carrier. Estimated delivery times are displayed at checkout when available.

Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

Shipping Costs
Shipping costs are calculated at checkout based on destination and selected shipping method.

Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not controlled by ALIGNA.

Incorrect Address / Delivery Issues
Please ensure your shipping address is correct at checkout. If a package is returned due to an incorrect or incomplete address, the customer may be responsible for reshipping fees.

Lost or Delayed Packages
If your tracking shows a delivery issue, contact us and we’ll help investigate with the carrier. Carrier delays can occur and are outside of our control, but we will always assist you.

Contact
For any shipping questions, please contact:
info@alignaofficial.com

OUR PHILOSOPHY

Designed with intention.

At AVERA, every detail is considered.

From the textures we select to the experience we create, our vision is rooted in quality, simplicity and timeless beauty.

We believe exceptional hair should feel natural, move effortlessly and inspire confidence with every wear.

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